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We hope you will be highly satisfied with any product purchased on our website but if you wish to return an item to us then we aim to make it as quick and convenient as possible. Any item may be returned for any reason within 14 days from the date of delivery so long as it remains in a saleable condition. We will refund the price of the item to the purchaser.
This does not affect your statutory rights.
When your order is placed, you will receive a Confirmation e-mail.
- As soon as you receive your order, please check that it is what you ordered and that it is in good condition.
- If you wish to return or cancel the order, you must call us within 24 hours of delivery.
- Call our customer services team on +44 (0) 870 803 4758 any time between 10.00am and 6.00pm Monday to Friday.
- We will ask whether you want a refund or an exchange, and the reason for the return.
Note:
You must call our Customer Services Team within 24 hours of delivery.
Products must be returned within 14 days of contacting our Customer Services Team.
Please wrap the item securely for transit, using the original packaging if available, and remember to enclose your dispatch note.
Once we have received and verified the returned item we will initiate the refund, replacement or exchange.
To discuss the return of any item, contact our Customer Services Representatives on +44 (0) 870 803 4758 between 10.00am and 6.00pm Monday to Friday.
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